Yes, we offer delivery and pickup services for all rentals. At this time, customer pickups are not available. Standard delivery service includes ground-level delivery within approximately 50 feet of the truck loading and unloading area. Please note that stairs, elevators, long-distance walking, or difficult access conditions are not included in standard delivery service and may require additional arrangements and fees. Same-day service and after-hours delivery or pickup are also available for an additional fee and are not included in our standard delivery and pickup rates.

Yes, we set up all of our equipment except for chairs, table settings, and tablecloths. Chairs will be delivered directly to the event space and left neatly stacked in the designated area. Chair setup and breakdown services are available for an additional fee. Please note that larger events or more complex setups may incur additional setup fees.

To reserve your order, you will first need to submit a request either by emailing us at events@trioeventrentals.com, filling out the Request a Quote form on our website, or by browsing our website categories, adding your desired items to the cart, and submitting your request online.

Please note that we currently do not accept orders or process quotes over the phone. The fastest way to receive a quote from our team is through one of the methods listed above.

Once we receive your request, our team will review all the provided information, verify availability, and send you an official quote by email. Through the quote email, you will have the option to securely reserve your order.

We recommend placing your order as early as possible to ensure availability and the best selection of items. For smaller events of up to 50 guests, we suggest booking at least 1 week in advance. For larger events, we recommend 2 weeks or more. For once-in-a-lifetime events such as weddings or major celebrations, we strongly encourage booking several months in advance.

For holidays such as Thanksgiving, Easter, and Christmas, we advise booking several weeks in advance, as these dates tend to fill up quickly.

While we always do our best to accommodate last-minute requests, availability cannot be guaranteed.

Yes, we do require a deposit to reserve your order. We accept credit cards, bank transfers, Zelle, and checks as payment methods. The deposit confirms your reservation and secures your selected items and event date.

We do not have a minimum order requirement for rentals. However, we do apply a minimum delivery and pickup fee to all orders. This is required regardless of order size, even for single-item deliveries such as one chair, as our trucks, labor, fuel, and insurance costs are the same for every delivery. This ensures we can safely and reliably service all orders.