Delivery and pickup info
Trio Event Rentals – Delivery & Pickup Information
At Trio Event Rentals, we are committed to providing a seamless and reliable delivery and pickup experience for your event needs. Below are the details of our service:
Standard Delivery & Pickup
- Our delivery and pickup fee starts at $160 during regular business hours (9:00 AM – 5:00 PM).
- Our standard delivery is typically scheduled for the day before your event, with pickup the following day. Same-day delivery and pickup are also available upon request, though additional fees may apply.
- This fee covers a standard drop-off at a ground-level, easily accessible location within 50 feet of the truck.
- Our standard delivery and pickup service requires a minimum 3-hour time window. If you need a specific time, please let us know in advance, and we will do our best to accommodate you.
- We apologize, but we do not provide a self-pickup option. All our rentals are delivered to your event location.”
Additional Fees May Apply For:
Long Carry: If the delivery location is more than 50 feet from the truck, an additional fee will be applied.
Stairs & Elevators: Deliveries requiring stairs, elevators, or multi-level access will incur extra charges.
Loose Gravel, Grass, or Sand: If the items need to be transported over uneven surfaces, an additional handling fee will be required.
- After-Hours Service: Deliveries or pickups scheduled before 9:00 AM or after 5:00 PM will have additional fees.
- Exact Time Delivery or Pickup: Please note that an additional fee may apply for requests requiring an exact delivery or pickup time. Let us know in advance, and we will provide more details.
Important Notes:
- Our team will deliver and set up all rental equipment, except for table settings and chairs. Rental items will be placed in a designated area, and additional setup services can be arranged separately if needed.
- Please ensure someone is on-site to receive the rental items and provide clear access for our crew. If no one will be available, please make necessary arrangements, such as leaving gates or doors open, to allow seamless delivery.
- All rental items must be ready for pickup in the same location as delivered.
- Unfortunately, we don’t offer a self-pickup option—our rentals are available for delivery only.
For any special requests or to schedule your delivery and pickup, feel free to contact us! We’re happy to assist in making your event planning stress-free.
Service Area & Delivery Limits
At Trio Event Rentals, we proudly deliver throughout Los Angeles County and nearby suburbs. We offer delivery within a 50-mile radius of Los Angeles County, ensuring reliable service for your event.
Upon request, and if feasible, we can extend our services as far as Orange County to the south and Ojai to the north.
For locations beyond the 50-mile radius, please contact us to discuss availability, logistics, and any additional fees that may apply. We’re happy to work with you to accommodate your event needs wherever possible!
We don’t deliver to public parks
Delivery & Pickup Scheduling
Each of our delivery trucks is carefully loaded with multiple customer orders that share a similar route. This helps us keep our deliveries efficient, on time, and cost-effective for everyone.
Once our trucks are loaded and the routes are finalized — usually the day before your delivery — we’re unable to make changes to the scheduled delivery or pickup times. Every stop is planned in sequence, and adjusting one affects all the other customers on that route.
We completely understand that timing matters, and we’ll always do our best to provide a delivery window that works with your event setup. If you need a specific delivery or pickup time, please let us know before 4:00 p.m. the day before your scheduled service, and we’ll do everything we can to accommodate your request.
Our goal is to make sure your rentals arrive safely, on schedule, and ready for your event — while maintaining the same level of care and reliability for every customer we serve.